Community Leisure UK – Privacy Notice
Community Leisure UK is committed to protecting and respecting your privacy. This policy (together with any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.
Information we may collect from you
We may collect personal information from you in the following ways:
If you take one the steps mentioned above, we may collect and process personal information about you such as:
We never buy personal data from third parties or share or trade data with other organisations.
Where we store your personal data
The personal data Community Leisure UK collects is held on an electronic ‘Members Database’. This database is double password protected, and can be accessed only by Community Leisure UK employees. Member email addresses are also held on a mass mailing system, which is secured by an admin password as well as individual account details/passwords for each employee.
Passwords and login information are never shared with external partners or third party organisations.
How we use your personal data
Our use of your Personal Data will always have a lawful basis, either because it is necessary for the performance of a contract with you, because it is in our legitimate interests, or because it is necessary to comply with the law.
Specifically, we may use your data for the following purposes:
How long we keep your information
We retain the personal data processed by us in a live environment for as long as is considered necessary for the purpose(s) for which it was collected (including as required by applicable law or regulation).
In addition, personal data may be securely archived with restricted access and other appropriate safeguards where there is a need to continue to retain it.
Disclosure of your information
There are some organisations with who we work where we must share your personal details to provide the goods and services you require. Where your personal data must be shared for us to provide you with a service, then we make sure that our partners have the right controls in place to use your information responsibly and under our control. Categories of partners who may see your information include: financial controllers, HR and Payroll providers, and external recruitment agencies.
Community Leisure UK never sells personal data to third parties for any purpose, and we do not collect or compile personal data for dissemination to third parties for marketing purposes.
Under GDPR all individuals are entitled to be told what personal data an organisation holds about them, and to receive copies of that information, free of charge, within one month.
Rectification and erasure
If you believe that Community Leisure UK is holding inaccurate information about you, you are entitled to ask us to rectify that data. In addition, if you believe that Community Leisure UK no longer has a lawful basis to use your personal data, you can ask us to delete it.
The right to rectification and erasure is not absolute, but we will consider any requests carefully and comply with such requests where it is appropriate for us to do so.
If you wish to exercise any of the above rights, please contact Community Leisure UK’s Data Compliance lead at email@example.com.
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Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
We hope that you won’t ever need to, but if you do want to complain about our use of personal data, please send an email with the details of your complaint to firstname.lastname@example.org
and addressed to our Data Compliance lead, Cate Atwater. We will look into and respond to any complaints we receive.
You also have the right to lodge a complaint with the UK data protection regulator, the Information Commissioner’s Office (“ICO”). For further information on your rights and how to complain to the ICO, please refer to the ICO website https://ico.org.uk/concerns