Philip Martin has made an exceptional contribution to Riverside Museum since joining the volunteer guide team. Combining his enthusiasm for Glasgow’s industrial heritage with a commitment to visitor engagement, Philip delivers informative and engaging guided tours, specialising in engineering, transport and the museum’s wider collections.
His knowledge, passion and approachable manner have helped create memorable experiences for thousands of visitors.
In addition to his role as a volunteer guide, Philip took on the vacant position of Volunteer Guide Organiser in 2024, providing vital leadership and coordination for the volunteer team. In this role, he manages weekly guided tour rotas, ensuring tours are adequately staffed and stepping in himself whenever gaps arise.
His flexibility and dedication have been instrumental in maintaining a high-quality visitor experience.
Philip also chairs regular Volunteer Guide meetings, creating opportunities for volunteers to share ideas, discuss developments and strengthen teamwork. He arranges guest speakers and learning opportunities, helping guides expand their knowledge and confidence while supporting their ongoing development.
Respected by volunteers, full-time staff and visitors alike, Philip consistently receives excellent feedback for his engaging tours, professionalism and commitment to customer service.
Through his leadership, reliability and willingness to go above and beyond, Philip has made a significant contribution to Riverside Museum and exemplifies the values of an outstanding volunteer.
